Your data,
your control

1. Information We Collect

We collect information you provide directly: your name, email, phone number, business details, and payment information when you create an account.

We also collect usage data automatically: pages visited, features used, device type, and IP address to improve our platform.

2. How We Use Your Information

• Provide and maintain the iKito platform
• Process transactions and send billing communications
• Send product updates and security alerts
• Respond to support requests
• Improve our services through usage analytics
• Detect and prevent fraud

3. Data Sharing

We do not sell your personal information. We only share data with:

• Service providers — payment processors, cloud hosting, and analytics providers bound by contract
• Legal requirements — when required by law or to protect our rights

Your store data is strictly isolated from other sellers through row-level security. We never share your data with competitors.

4. Data Security

• PII encrypted at rest using industry-standard encryption
• All data in transit protected by TLS 1.3
• Row-level security enforces tenant isolation at the database
• Role-based access controls with audit logging

5. Your Rights

• Access — request a copy of your data
• Correction — request correction of inaccurate data
• Deletion — request deletion of your data
• Portability — export your data in a machine-readable format

6. Data Retention

Account data is retained for the duration of your account plus 90 days after closure. Analytics data may be retained for up to 26 months in anonymized form.

7. Contact Us

For questions about this policy, contact us at [email protected].